Banner: Office of Information, Outreach and Ombudsman Services
Banner: Office of Information, Outreach and Ombudsman Services

    125 South Clark Street
    2nd Floor
    Chicago, IL 60603
    (or Mail Run #125)

    Phone: (773) 553-1000
    Fax:      (773) 553-1001
    TTY:      (773) 553-1005
 

Link: CPS Employee Phone Directory   Link: Chicago Public Schools Directory

NOTE: This site has not been updated since January 1, 2012. The information is no longer accurate.
 


About

The Office of Information, Outreach and Ombudsman Services exists to enhance the education of children throughout Chicago by bridging students, parents, teachers, employees, and community members to available resources and to ensure accurate information and quality assistance to all.

In fulfilling its mission the Office of Information, Outreach and Ombudsman Services responds in a multitude of ways. In handling the main switchboard for the Board of Education the office receives thousands of calls a day. Staff members answer questions, give telephone numbers, transfer calls or provide information. As well, the Office of Information, Outreach and Ombudsman Services responds to individuals requesting assistance with issues involving the Chicago Public School System. These school related problems are resolved by Ombudsman Service Representatives acting as facilitators between the parties involved.

Twenty-four hour assistance is provided by the Office of Information, Outreach and Ombudsman Services through an answering service that receives calls after office hours. In an emergency the service contacts staff members to address issues immediately.

The Office of Information, Outreach and Ombudsman Services's goal is to make the Chicago Public School system work better for all of Chicago. It is accessible and accountable to the people it serves.

 

All Content © 2012 | Chicago Public Schools